Shipping Information

COVID UPDATE: Due to resource restrictions from the Pandemic our Processing Times have been delayed up to 5 days. 
  • Free Shipping: Enerskin offers free shipping on any orders over $99 in the 50 United States and Puerto Rico and we charge $10 below $99
  • Processing Time: Orders will be shipped 1-3 business days after your order has been received.  Orders received after 1:00 pm (EST) will be shipped out the next business day.  If an order is placed after 1:00 pm (EST) on Friday, the order will be shipped out the following Monday.
  • Exclusions: We do not ship on weekends or holidays.  
  • Notifications: Once the order is processed, you will receive an email that the order has been shipped and will also receive a tracking number.
  • Reminder: Processing time is separate from Shipping time.  

International Shipping

  • International orders can take approximately 20 days for delivery.
  • Packages that are held by customs may cause additional delays.
  • International packages cannot be tracked once they leave the United States. Be patient with the international shipping process, it will always take longer than domestic shipping.

Taxes, Tariffs, and Duties

  • We are not in control of any country specific Tariffs and Duties imposed on your order.  Taxes and Duties will likely be charged on the items you ordered.  If Taxes and Duties are placed on your package by officials, the fees will be your responsibility.  If you used a promotional code on your order, you will be charged Taxes and Duties based on the original price.  We are legally obligated to show the original price of any item(s) purchased

 

For any inquiries, please contact us at  cs@enerskin.com.